Field Service Management

Contractor+

Developer-friendly with a broad API, but still maturing

Researched March 2026 contractor, field service, estimating, invoicing, scheduling, CRM, trades, handyman, construction, mobile app, AI estimates

Executive Summary

Contractor+ is a fast-growing field service management platform aimed squarely at trades contractors, handymen, and home service businesses. Founded around 2020, the company has grown to over 50,000 registered users and over 1,000 paying customers, with revenue roughly doubling year on year. It covers the core workflow most small contractors need: estimates, invoicing, scheduling, CRM, payments, and team management, all from a mobile-first app.

The integration story is genuinely promising. Contractor+ has a public REST API with coverage across all major business objects (contacts, jobs, estimates, invoices, work orders) and a Zapier connector for no-code automation. For enterprise and strategic partners, they claim 400+ endpoints available on request. Documentation is still filling out, but the building blocks are there.

The main thing to watch is maturity. This is a startup that's growing quickly but is still relatively early stage, funded partly through crowdfunding. The platform is evolving fast, which means things can change. If you need a stable, battle-tested integration target, this carries more risk than an established player. But if you're backing an up-and-comer with good fundamentals and an open approach to integrations, Contractor+ is worth a serious look.

Bottom Line

Contractor+ is a promising platform for trades contractors and home service businesses who want an all-in-one solution at a reasonable price. The free tier is genuinely useful, the product is well-rated by users, and the company is growing quickly with a clear focus on the contractor market.

For integration purposes, it's more capable than you might expect from a company this size. The API has good coverage, Zapier fills the gap for no-code automation, and the team seems genuinely interested in being integration-friendly. The main trade-off is maturity. Documentation is still catching up, there's no sandbox, and the company is still early stage.

If you're a small contracting business looking for an affordable, mobile-first management tool that plays reasonably well with other software, Contractor+ is worth serious consideration. If you need a battle-tested platform with enterprise-grade documentation and formal security certifications, you'll want to look at more established options like ServiceTitan or Jobber.

What It Does

Contractor+ is an all-in-one business management platform built specifically for trades contractors and home service businesses. It covers estimating (with AI-powered material and labour cost lookups), invoicing with payment processing, job scheduling with calendar sync, CRM with lead management, team time tracking, expense logging, and client communication.

The platform targets a broad range of contractor trades including HVAC, plumbing, electrical, painting, landscaping, roofing, solar, and general handyman services. It positions itself as 'The Contractor OS', aiming to be the central hub for running a contracting business. Notable features include an AI receptionist called 'Big Chief' that answers calls and captures leads, AI-powered estimate generation, and a client portal with custom branding.

Contractor+ is mobile-first, available on iOS and Android with a web dashboard. It has a 4.8 star rating on the App Store across nearly 2,000 reviews, and 4.7 on Capterra across 178 reviews. The platform also integrates with QuickBooks Online for accounting sync, CompanyCam for job photos, and Zapier for broader automation.

Green Flags

  • Strong growth trajectory with revenue doubling year on year and a loyal user base giving it consistently high ratings (4.8 on App Store)
  • Genuinely useful free tier that lets you test the platform before committing money
  • Open approach to integrations with a public API, Zapier connector, and willingness to work with integration partners
  • Built by founders who understand the trades contractor space firsthand, not just technologists guessing at the market

Red Flags

  • Early-stage startup with modest revenue and crowdfunding. If the company hits a rough patch, your business tools go with it
  • API documentation is thin and there's no public sandbox environment, so plan for extra integration effort
  • No formal security certifications like SOC 2 or ISO 27001, which may matter if you work with enterprise clients or regulated industries
  • Export capabilities aren't well documented. Getting data in is easy, but getting everything out cleanly may require developer help

Licensing & Pricing

Contractor+ offers three tiers. The free plan (Freedom) gives you basic CRM, up to 250 leads and clients, and up to 5 estimates or invoices per month. It's genuinely useful for a sole trader just getting started.

The Pro plan at $29 per month (with discounts on annual billing) unlocks unlimited leads, clients, estimates, and invoices, plus scheduling, calendar sync, automated contracts, AI estimate credits, and a branded website. This is aimed at solopreneurs ready to grow.

Pro Team starts at $58 per month for two users, with additional team members at $20 per month each. It adds advanced CRM, unlimited AI estimate credits, job costing, profitability tracking, a business phone system, and advanced integrations including QuickBooks Online, Zapier, and API access. The pricing is competitive for the field service space, though costs can add up as you scale your team.

Vendor Lock-In Assessment

Lock-in risk is moderate. On the plus side, Contractor+ has a public API with read access to all major data types, a Zapier connector, and CSV import support that suggests they're not trying to trap you. The QuickBooks integration keeps your accounting data synced bidirectionally.

The concern is on the export side. There's no obvious bulk export feature, and the documentation doesn't clearly spell out how to get all your data out in a portable format. If you needed to migrate away, a developer could use the API to extract your data, but it wouldn't be a simple self-service process. For a platform you're trusting with your client data, job history, and financial records, that's worth clarifying with their team before committing.

Company Overview

Contractor+ (Contractor Plus, Inc.) was founded around 2020 by Justin Smith (CEO) and Roshan Sethia (CTO). The two met on Fiverr in 2009 and have collaborated ever since. Justin comes from a property management background, having grown a property management company from 15 to 750+ properties, which gave him firsthand experience with field service pain points. Roshan has over a decade of experience managing software development teams.

The company is privately held and has raised modest funding through angel investors and a Wefunder crowdfunding campaign. As of their last public financials, they reported roughly $480K in annual revenue for 2024, up from $234K in 2023, representing about 162% year-on-year growth. They claim over 50,000 registered contractors on the platform, with around 6,000 monthly active users and 1,040+ paying customers.

Contractor+ is a small but growing team. They have investor backing and are actively raising capital, but this is still an early-stage startup. The growth trajectory is strong, and the product is gaining traction in the trades contractor space, but prospective customers should factor in the inherent risk of depending on a younger company.

API

Contractor+ has a public REST API available at developer.contractorplus.app, covering core business objects: contacts, leads, clients, properties, jobs, work orders, estimates, invoices, expenses, service requests, and opportunities. The API supports standard CRUD operations plus some extras like AI estimate generation and document attachments.

For enterprise customers and strategic integration partners, they claim over 400 endpoints available beyond the public set. They also offer a Zapier connector for no-code automation, connecting to thousands of other apps without needing to write code.

The API is still relatively new and the documentation is sparse in places. There's no public information on rate limits, and authentication details aren't prominently documented on the public-facing developer site. A Slack channel is available for developer support, which suggests a more hands-on, relationship-driven approach to integration partnerships rather than a fully self-service developer experience. Overall, the API has good coverage but is still maturing.

Webhooks

Webhooks are supported

Webhook functionality is available through the Zapier integration, which supports triggers for events in Contractor+. The native API may also support webhooks for enterprise partners, but this isn't clearly documented in the public developer resources.

Data Portability

Getting data into Contractor+ is straightforward. They support CSV and Excel imports for clients, leads, products and services, invoices, materials, and properties. You can also bulk import contacts from your phone. They specifically mention migration paths from Jobber, Joist, Field Pulse, and Zoho.

Getting data out is less clearly documented. The API provides read access to all major data types, so a developer could extract your data programmatically. The QuickBooks sync keeps accounting data flowing bidirectionally. However, there's no obvious one-click 'export everything' feature in the app itself. For a startup at this stage, that's not unusual, but it's worth noting if data portability is a priority for you.

Developer Experience

The developer experience is a mixed bag. On the positive side, there's a dedicated developer portal at developer.contractorplus.app with a public API reference, and the endpoint coverage is broad. They also offer a Slack channel for integration support, which can be valuable when you hit issues.

On the less positive side, the documentation is still filling out. Details on authentication, rate limits, and error handling aren't prominently available on the public site. There's no mention of a sandbox or testing environment. The overall impression is of a platform that's genuinely committed to being integration-friendly but is still building out the developer tooling and documentation you'd expect from a more mature product.

For a developer planning an integration, budget extra time for discovery and expect to lean on the Slack channel for questions the docs don't answer.

Compliance & Security

No published certifications.

Contractor+ uses encryption in transit (TLS 1.2+) and at rest (AES-256), with role-based access controls and audit logging. Their infrastructure runs on AWS with network isolation and key management. They conduct regular third-party security testing and follow a secure software development lifecycle.

The company has a published GDPR policy with clear data subject rights processes and a 72-hour breach notification commitment. Data processing sub-processors include AWS for hosting, Twilio for telephony, Finix for payments, and OpenAI for AI features. No formal security certifications (SOC 2, ISO 27001) are publicly listed, which is typical for a company at this stage but worth noting if your industry requires certified vendors. No known data breaches or security incidents.

Community & Support

Resources

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